"...Time and attention you and your staff devote to finding the right person to meet the client's needs and preferences... you understood my concerns and followed my instructions... you made suggestions that added to the care plan which ultimately benefitted my client... quality and training your caregivers surpasses most agencies..."
Senior Pro Services provided the 24 hour caregivers who were hired to stay with my Grandmother. Senior Pro Services refused to provide documentation regarding the caregivers qualifications, work status, documentation, certifications, etc.
The Conservator's Handbook published by the California Superior Court states the following:
"If you hire an aide directly through an agency, be sure to check references."
"If you hire an aide through an agency, make sure the agency screens, bonds, and insures its employees."
Elizabeth Adler didn't even prepare an inventory for my Grandmother's estate. I'm sure she exercised the same sub-standard level of professionalism regarding the qualifications of the caregivers!
